IT Intern responsible for helpdesk ticket resolution, client support, and maintenance of IT equipmen
岗位职责
The successful candidate's key performance areas will be: Respond to and resolve tickets on the helpdesk within stipulated timeframes Provide telephonic support to clients Provide first and possibly second line support remotely and on site Maintain reports on all activities and time keeping to line manager Servicing, repair, configuration of PCs, servers, and network equipment Assisting with research and implementation of solutions for new products and service offerings along with other system …
申请条件
- 在指定时间内响应并解决帮助台工单
- 提供电话客户支持
- 远程和现场提供一线及可能的二线支持
- 向直线经理维护所有活动和考勤报告
- 维修、修理、配置PC、服务器和网络设备
- 协助研究并实施新产品和服务解决方案以及其他系统
雇主简介
Kabstrading Co 提供IT支持服务，包括帮助台支持、PC/服务器/网络设备维护与配置，以及远程和现场技术支持。