Provide professional concierge and property management services.
Liaise with relevant parties and internal departments.
Maintain excellent rapport and positive relationships with residents.
ABOUT THE TEAM Weare Makers.
Makers Required.
We are Makers - people who care deeply about shaping places where life, work and nature can flourish together.
Grounded in our heritage and united by a culture of trust and respect, we dare to take on ambitious ideas and turn them into something real - thoughtfully, collaboratively, and with care for the communities we serve.
Our people are at the heart of it all: free to be themselves, driven to make a difference, and inspired to create alongside others.
Brick by brick, we build vibrant, inclusive spaces that stand the test of time - because real progress comes from people who choose to make it happen.
We are now looking for a talented Residential Property Officer to be part of our dynamic team.
Reporting to the Residential Property Manager, the incumbent will provide professional concierge and property management services of our luxury residential property.
RESPONSIBILITIES Provide professional concierge and property management services.
Liaise with relevant parties and internal departments.
Maintain excellent rapport and positive relationships with residents.
Monitor contractors' performance and service quality.
Conduct regular inspections of the common areas and facilities of residential buildings.
Handle residents' enquiries, requests, and complaints in a timely and professional manner.
Prepare maintenance reports and draft notices, correspondence, and reply letters to residents as required.
Perform other duties and responsibilities as assigned by the Manager
REQUIREMENTS Diploma or above in Housing Management / Property Management or related disciplines Minimum 3 years’ experience in property management or related industries Excellent communication skills and able to work under pressure With technical knowledge is an advantage Passionate, self-motivated, highly proactive, customer-orientated and cooperative Fluency in spoken and written English and Chinese including Putonghua Basic computer skills on MS Word and Excel Willing to work on roster basis Holder of valid QAS certificate and Security Personnel Permit (SPP) BEHAVIOURAL COMPETENCIES Customer Focus Drives for Results Collaborates Communicates Effectively Demonstrates Self-awareness Learning Agility Being Resilient WHY CHOOSE US Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025 HRoot Awards (Chinese Mainland): Received the Best Employer Award for three consecutive years in 2023, 2024, and 2025, together with the Best Social Enterprises Award in 2024 Don’t Miss This Opportunity As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.
If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.
If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.
All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed.
All information will be used for recruitment and appointment purposes only.
The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.