Support process improvement initiatives by mapping workflows, identifying gaps, and implementing dat
岗位职责
Genworth is seeking a Process Improvement Analyst Intern to support initiatives that enhance efficiency and customer experience across our finance and insurance operations. You will map and analyze workflows, identify process gaps, and help implement data‑driven improvements in areas such as long‑term care and mortgage insurance. Partnering with cross‑functional teams, you’ll gather requirements, develop metrics and dashboards, and document standard operating procedures. This internship offers …
申请条件
- 目前正在攻读或刚获得商业、金融、工业工程、数据分析或相关领域的学士或硕士学位
- 具备流程映射、工作流分析和识别流程差距的能力
- 具备数据驱动的问题解决和分析能力
- 熟悉指标和仪表板的开发
- 具备跨职能团队协作和收集需求的经验
- 具备记录标准操作程序的能力
- 具备较强的书面和口头沟通能力
- 注重细节，能够同时管理多项任务
- 熟悉金融和保险运营（优先）
雇主简介
Genworth is a financial services company specializing in long-term care insurance and mortgage insurance, focusing on improving efficiency and customer experience in finance and insurance operations.