Provide customer service and administrative support to onboarded customers, including channel manage
岗位职责
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervis…
申请条件
- 具备客户服务或客户体验相关经验，能够为已入驻客户提供服务
- 熟悉客户渠道管理
- 具备案例管理能力
- 能够执行客户入驻及客户关系管理
- 具备合同管理和争议处理能力
- 具备技术性、行政或运营类支持工作的能力
- 能够为他人提供专业行政或运营支持
雇主简介
Maersk is a global integrated logistics company providing container shipping, supply chain management, and port terminal services.