全球生产平台工程师

Meta（Meta Platforms）岗位：Global Production Platform Engineer Responsibilities include identifying systemic hardware, firmware, and tooling issues; engaging in hands-on problem solving; and collaborating effectively with engineering, tooling, and onsite provisioning and break-fix teams to improve performance of the fleet. This position requires a high degree of ownership and understanding of our platforms, leveraging technical expertise and using data to identify trends across the fleet and proactively identify and mitigate performance and reliability issues. Experience organizing and prioritizing work across multiple teams and workstreams in a large-scale, distributed environment and experience partnering with engineering, operations, and cross-functional teams to resolve issues and drive improvements in a large-scale, distributed environment is required to be effective in this role.

Serve as subject matter expert for compute, storage, and accelerator (GPU) platforms in Meta's production data centers, anticipating and diagnosing issues for the data center operations teams, and escalating as appropriate to hardware design and NPI (New Product Introduction) teams

Provide end-to-end lifecycle ownership (operational test through end of life decommissioning) of hardware platforms and new technologies in the data centers

Drive complex technical investigations globally and spanning multiple disciplines such as Hardware, Software/Firmware, Networking and Power & Cooling

Analyze health of the global fleet of servers to proactively identify systemic issues, and take appropriate action to quickly mitigate impact

Work closely with HW Engineering, Release-to-Production, and Systems Integration teams to take new server and storage platforms into mass production in the data centers

Identify risks early in new hardware programs and contribute the test methods needed to characterize the product and assure end-customer needs are met

Perform and drive RCA and CA, in collaboration with hardware and software engineering teams

Issue timely alerts and fixes to operations teams, and assure a robust feedback pipeline to engineering teams

Build strong relationships and collaboration with engineering and cross functional teams across the company.

Actively solicit feedback from teams, and use that feedback to improve operational effectiveness as infrastructure scales

Provide serviceability feedback on production hardware resulting in more efficient repair activities

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

BS or BA in electrical, mechanical, computer, or equivalent hardware engineering related experience

7+ years of experience with server hardware systems in an internet operations environment, or on a development team in design or test validation

Demonstrated technical skills and experience creating documentation for users of all levels

Communication experience and interpersonal skills, with the experience communicating and partnering effectively within all levels of the organization

Experience leveraging large volumes of data to improve decision making processes in the hardware functional domain (understanding the metrics and statistics)

Experience in integration testing and operation of compute, storage, or accelerator (GPU) platforms, bringing operational perspective to each stage of H/W development life cycle through end of life in production

7+ years experience working in the NPI development lifecycle designing, troubleshooting, and testing IT hardware systems

Experience in large scale data center hardware deployments and building scaling infrastructure

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Individual compensation is determined by skills, qualifications, experience, and location.

Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.

In addition to base compensation, Meta offers benefits.

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Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

BS or BA in electrical, mechanical, computer, or equivalent hardware engineering related experience.