Amazon's North American Surface TransportationSafety & Compliance team (NAST S&C) is hiring a Compliance Analyst for Safety Monitoring.
The team measures carrier safety performance against Amazon's standards using
FMCSA Safety Measurement System(SMS) data and Amazon's Violation Rate Metrics (VRM), and takes action when a carrier falls below the standard.
This role supports either third-party (3P) carrier monitoring or monitoring of Amazon's own fleet, Transportation Operations Management (TOM);
the core work is the same for both.
You will run recurring monitoring steps on a fixed schedule, pull and validate data, keep every case record current, and report results.
The work is methodical and procedure-driven: each step follows written procedures and fixed thresholds, and every result can trigger an enforcement or safety action, so you will verify the data before it moves.
You will report to the Safety Monitoring manager and escalate anything that falls outside the procedure.
Key job responsibilities
Pull safety data from
FMCSA SMS and internal sources on the monthly schedule.
Validate every record against source data before it goes out, reconciling counts, spot-checking individual records, and documenting each check.
Maintain SIM and Asana so the current status of every case lives in one place.
Prepare recurring metrics for business reviews, including suspension and reinstatement counts, exception outcomes, inspection results, and cycle timeliness.
Maintain procedure documents and recommend process improvements.
Escalate data discrepancies, new case types, and anything with possible legal exposure.
Prepare the monthly BASICs and VRM suspension and reinstatement lists against the written thresholds.
Log carrier exception requests, build each case file against the written criteria, and present cases at the weekly exception review.
Record every review decision as granted, denied, or pending final review.
Submit suspension and reinstatement tickets to Carrier Health and confirm they are actioned.
Send carrier notifications from approved templates once a decision is recorded, answer carrier questions about their status, and route anything outside the templates to your manager.
Monitor carriers under review each week for new violations, out-of-service events, and safety rating changes.
Run the same monitoring steps for Amazon's own fleet, tracking roadside inspection results, out-of-service events, violations, and BASICs results for TOM.
Report trends and open items to TOM safety and operations leaders on a set schedule.
Flag changes that need attention, such as a rising violation rate or a new out-of-service event, to your manager and TOM safety leaders.