Amazon Web Services(AWS) is seeking a Technical Infrastructure Program Manager (TIPM) to join the Principal team within the Data Center Capacity Delivery (DCCD) organization.
This role sits at the intersection of program management and technology, driving the automation of core processes, applying AI technology to inspect and evaluate construction projects, and leading the rollout of new initiatives across the organization.
In this role, you will own the mechanisms that make the Principal team scale — identifying manual, repetitive, and error-prone workflows and re-engineering them into automated, reliable processes.
You will champion the adoption of AI-powered tools to inspect projects, surface risks earlier, and raise the bar on quality and consistency across the portfolio.
And you will serve as the connective tissue for new initiatives, translating strategy into actionable rollout plans that land with both leadership and the teams executing on the ground.
You will work directly with DCCD's senior leadership and cross-functional partners to define what we build, how we measure impact, and how we scale what works.
You won't just document the program — you'll shape it, bringing a bias for action and a builder's mindset to everything from tooling decisions to change management.
Key job responsibilities
- Identify, design, and drive the automation of manual and repetitive processes across the Principal team, reducing cycle time and eliminating sources of error.
- Lead the evaluation, piloting, and rollout of AI technology to inspect construction projects — improving the speed, accuracy, and consistency of project reviews.
- Own the end-to-end rollout of new initiatives: build the plan, align stakeholders, define success metrics, and drive adoption to completion.
- Translate operational complexity into clear, defensible program plans and reviews that land with executive audiences.
- Partner with DCC's senior leadership team to define priorities, measure progress, and communicate outcomes to the broader AWS organization.
- Establish mechanisms and metrics to measure the impact of automation and AI initiatives, and iterate based on results. About the team
The Principal team is a central team of technical experts spanning construction, commissioning, and controls, chartered to tackle the most important and complex challenges across the business.
We bring deep subject-matter expertise to the problems that don't fit a standard playbook — supporting unique business challenges and first-of-kind designs and products.
Whether it's de-risking a novel design, standing up a new commissioning approach, or solving the issues that cut across teams and regions, the Principal team is the group the business turns to when the stakes are highest and the path forward is unproven.