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高级企业平台工程师,Windows

雇主

Dropbox

地点

远程 · Remote · 加拿大

待遇

CAD 125,000 - CAD 170,000 / yearly

工作模式

远程

截止日期

1月25日

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岗位摘要

Role Description As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team. This is a hands-on role combining Windows technical ownership with…

岗位职责

Role Description
As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team.
This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer.
You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position.
Responsibilities
Own endpoint reliability and lifecycle management. Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment.
Make patching predictable and safe. Strengthen update workflows through testing, controlled rollouts, and remediation.
Make fleet health trustworthy and actionable. Improve reporting on device health, patching, and configuration, with clear ownership for resolving issues.
Build maintainable automation. Turn recurring work into reliable, tested workflows that other engineers can operate.
Advance code-managed endpoint operations. Adopt tools and practices that improve configuration management, validation, and deployment.
Lead cross-functional platform improvements. Define practical roadmaps, resolve dependencies, and balance security, reliability, employee experience, and team capacity.
Strengthen the team’s capability. Mentor teammates, review code and designs, and document reusable practices that improve coverage across the endpoint team.
Requirements
Significant experience engineering and operating Windows endpoint environments, with personal ownership beyond ticket handling or routine console administration.
Deep hands-on Intune experience across device lifecycle, configuration and compliance policies, application management, update workflows, and relevant Entra ID dependencies.
Strong Windows troubleshooting skills across operating-system behavior, services, logs, networking, certificates, identity, and security controls. Able to distinguish reported management status from actual endpoint health.
Recent ownership of Windows and third-party application patching, including staged deployment, user-impact validation, failed-device handling, exceptions, and recovery.
Strong practical PowerShell skills and familiarity with at least one additional programming language, such as Python, Go, or C#. Experience building and maintaining production automation or systems integrations.
Demonstrated use of version control, code review, automated checks, and controlled deployment for operational changes. Able to explain safe retries, failure handling, secrets management, and configuration drift.
Ability to independently define and deliver multi-phase work, prioritize under ambiguity, partner across teams, and mentor other engineers.
Clear written and verbal communication, including concise technical decisions, incident updates, runbooks, and effective asynchronous collaboration.
Preferred Qualifications
Production experience with FleetDM on Windows, including agent operations, policies, queries, targeting, API integrations, or configuration managed through GitOps.
Practical osquery and SQL experience for endpoint inventory, health, or security use cases, including query validation, performance considerations, and handling stale or missing results.
Experience with infrastructure-as-code or declarative configuration, continuous integration and delivery, and migration or coexistence between endpoint-management platforms.
Experience with Automox, Patch My PC, or comparable tools, and with endpoint privilege management, application control, encryption, or other security controls.
Experience supporting developer-heavy, distributed environments and contributing reusable automation across Windows, macOS, or Linux.
Durable Skills
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
Awareness:Understand yourself and others.
Judgment:Evaluate information and make decisions in complex situations.
Adaptability:Learn, adjust, and stay effective through change.
Connection:Communicate, collaborate, and build trust.
To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
Compensation
Canada Pay Range
$125,000—$170,000 CAD

申请条件

- 深入掌握Windows终端平台和Intune的专业知识
- 具备使补丁管理和应用程序交付更可靠的能力
- 能够构建自动化以减少团队重复性工作
- 具备评估和采用FleetDM、osquery、基础设施即代码和GitOps实践的能力
- 能够与CorpInfra、IAM、Security和支持团队合作做出实用技术决策
- 具备领导多阶段改进和明确所有权的能力
- 能够通过配对、代码审查和共享运维实践指导团队成员
- 具备终端可靠性、生命周期管理、配置、故障排除的实操经验
- 能够通过测试、受控推出和修复使补丁流程可预测且安全
- 能够改进设备健康、补丁和配置的报告并明确问题解决所有权
- 能够将重复性工作转化为可靠、经过测试的工作流
- 能够定义实用路线图、解决依赖关系并平衡安全、可靠性、员工体验和团队容量
- 具备个人贡献者角色所需的协作和指导能力(非人员管理职位)

雇主简介

Dropbox是一家提供云存储、文件同步和协作工具的公司,其GTM系统团队负责将业务战略转化为可扩展的平台能力,支持营销、销售、客户成功和支持等业务。

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