系统分析师，访问与妥协完整性

Develop the shared mental models and frameworks that integrity product, support, and operations teams operate from, and drive adoption across those organizations

Analyze and audit data to identify user trends, adversarial behavior, and emerging TTPs, and translate findings into product and operational recommendations

Lead investigations and resolve escalated issues involving account compromise, unauthorized access, and real-world risk

Own launch readiness for access and compromise coverage on new product surfaces, including detection and response products, and represents operational risk in launch decisions

Define and stand up a measurement for hacked account detection and recovery, including the mental model, labeling guidelines and workforce, testing, and the reporting that proves we are driving the right outcomes

Build recovery programs for affected users and close the gaps in Customer Support flows that will serve this cohort across the family of apps

Build cross-functional partnerships across the integrity product, engineering, support, and operations to create better outcomes for users

Track and analyze key operational metrics, build dashboards, and ensure that service goals and KPIs are met

Prepare communication materials and progress tracking for multiple audiences, including updates to leadership stakeholders

8+ years of experience in operations, business operations, strategy, consulting, technical program management, or an equivalent environment

Analytical experience using data to tell a story and influence direction, using intermediate to advanced SQL

Experience solving problems and breaking down ambiguous issues into component parts to develop solutions

Experience communicating with and influencing multiple cross-functional stakeholders and senior leadership, including engineering and technical teams

Track record of defining operational strategy in ambiguous, fast-moving environments and driving execution against defined goals

Experience building or deploying AI, ML, or automation solutions in production operational workflows

Experience building or operating labeling workforces, quality programs, or human review guidelines

Familiarity with account compromise and unauthorized access adversarial behavior, including TTP investigation

Meta builds technologies that help people connect, find communities, and grow businesses.

When Facebook launched in 2004, it changed the way people connect.

Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

For those who live in or expect to work from California if hired for this position, please click here for additional information.

Individual compensation is determined by skills, qualifications, experience, and location.

Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.

In addition to base compensation, Meta offers benefits.

Learn more about benefits at Meta.

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We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

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Bachelor's degree in a directly related field, or equivalent practical experience.

8+ years of experience in operations, business operations, strategy, consulting, technical program management, or an equivalent environment.