管理服务干事，CST-II，南苏丹

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• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The World Food Programme (WFP) South Sudan has over 700 staff working in Juba and field offices Aweil, Bentiu, Bor, Kuajok, Malakal, Renk and Rumbek and operate in an extremely fragile security situation.

UNHAS operations (United Nations Humanitarian Air Service), Fleet Workshop, offices, guesthouses, warehouses and other operational facilities across the country.

These locations support the delivery of food assistance, nutrition programmes, humanitarian logistics, emergency response, and resilience-building interventions in a challenging operating environment characterized by insecurity, displacement, climate-related shocks, and access constraints.

The purpose of this assignment is to ensure the effective delivery of administration services across Juba and field locations, providing timely and quality support in facilities and accommodation management.

The role contributes to maintaining business continuity and enabling uninterrupted programme implementation and humanitarian assistance for the vulnerable populations WFP serves throughout South Sudan.

Under the direct supervision of the Head of Management Services (Administration) and overall supervision of the Deputy Country Director for Support Services, the incumbent will perform the following duties:

• Plan and budget for office and guesthouse establishments and upgrades in the Field offices in line with the Country Strategic Plan (CSP).

• Coordinate the development of BOQs (Bill of Quantities) for planned office and guesthouse expansions and upgrades in line with the WFP minimum standards for such facilities

• Monitor and report on the progress of ongoing projects to the Head of Management Services ensuring minimal deviations and addressing pending challenges with relevant stakeholders.

• Develop plans and implement facility improvements in Field Offices and contribute to long term strategies of improvements of infrastructures, systems, and processes to ensure services provided support WFP work in an effective and efficient manner.

• Plan and conduct regular oversight missions to field offices and operational facilities to assess service quality, infrastructure condition, compliance, and emerging needs, and agree practical corrective action plans with Heads of Field Offices and relevant technical units.

• Coordinate preventive and corrective maintenance plans for offices, guesthouses, generators, water systems, electrical installations, sanitation facilities, perimeter lighting, and other critical infrastructure, ensuring timely servicing, availability of essential spares, and documented maintenance records.

• Support the establishment, expansion, relocation, consolidation, or transition of offices and accommodation facilities, including site assessments, service requirements, transition plans, inventories, handover arrangements, and restoration obligations under lease agreements.

• Review and ensure premises compliance to established standards and safety (OSH) with necessary checklists recorded.

• Facilitate compliance of Management Services (e.g., WFP managed facilities, assets, and travel management, etc.) with the corporate Occupational Safety and Health Policy and contribute to the provision of recommendations to the management on improvements/changes.

• Coordinate location-specific emergency preparedness and business continuity arrangements for offices and guesthouses, including minimum requirements for fuel, water, generator capacity and spares, emergency supplies, accommodation readiness, and continuity of essential administrative services during access or supply disruptions.

• Maintain a consolidated facilities risk and readiness dashboard for Juba and field locations, with clear escalation thresholds, responsible owners, target dates, and follow-up on unresolved operational, safety, utility, accommodation, and infrastructure gaps.

• Lead operational coordination with Security, Engineering, Logistics, Fleet, Procurement, ICT, Finance, and Programme teams to ensure field facilities and accommodation remain safe, functional, connected, and able to support emergency scale-up and changing operational footprints.

• Promote standardized and, where feasible, digital tools for service requests, inspection checklists, accommodation data, maintenance schedules, utility consumption, project tracking, and management reporting across the Country Office and field locations.

• Collate, compile and report statistical facilities operational data and all utility services and accommodation rent in all offices to facilitate analytics to inform better decision making and onward reporting to Management.

• Identify and implement practical environmental sustainability and cost-efficiency measures across facilities, including energy and water conservation, waste management, solar or other appropriate alternative-energy solutions, and responsible use of fuel and utilities.

• Identifying and promote opportunities for mutual areas of interest and benefit, aligning with the Business Operations Strategy (BOS) and Common premises Initiatives

• Take the lead to review and support Head of Field Offices (HOFOs) to provide solutions for arising challenges with other UN agencies and relevant stakeholders in shared common premises.

• Ensure compliance of all Memorandum of Understanding (MOUs)/Memorandum of Agreement (MOAs) and Lease agreements to WFP established templates and guidelines in liaison with HQ Facilities Team • Coordinate with the Finance Unit to review cost-recovery arrangements with other UN agencies and ensure that related accounting complies with applicable International Public Sector Accounting Standards (IPSAS) and WFP procedures.

• Strengthen contract and vendor performance management for facilities-related services by defining service levels and performance indicators, verifying deliverables, documenting deficiencies, following up corrective actions, and supporting value-for-money decisions in remote and constrained markets.

• Provide technical guidance, administrative advice and training to junior Management Services staff in the Country Office (CO) and Field Offices (FOs), acting as a point of referral, and supervise staff assigned to the role.

• Develop and deliver targeted guidance, coaching, and contingency-readiness exercises for field administration personnel and designated backups so that critical facilities and accommodation functions can continue during staff rotation, absence, relocation, or emergency conditions.

• A minimum of 10 years of progressively responsible professional experience in administration, facilities management and operations support within the UN system, an international organization, or a humanitarian or development organization is mandatory.

• Operational experience in a large-scale, complex, emergency, and/or conflict-affected environment comparable to South Sudan is required.

• Experience supporting emergency scale-up operations requiring rapid deployment of administration support, and organizing accommodation, office infrastructure, and service delivery mechanisms.

• Experience in managing administrative and facility services and staff across multiple field locations and planning, budgeting, and overseeing office compounds, guesthouses, staff accommodation, and operational facilities

• Experience in leading/ managing infrastructure improvement, renovation, construction, or rehabilitation projects.

• Experience in contract management and administration of service agreements, leases, Memoranda of Understanding (MOUs), and vendor contracts and performance.

• Experience supervising large multidisciplinary and geographically dispersed teams.

• Experience negotiating service arrangements with UN agencies, NGOs, government counterparts, landlords, and service providers

• Experience managing capital projects and engineering-related interventions.

• Experience supporting environmental sustainability initiatives in facility management. Knowledge & Skills:

• Strong knowledge of administrative services, facility management, infrastructure planning, accommodation management, lease administration, and office operations.

• Knowledge of Occupational Safety and Health (OSH) requirements.

• Ability to multitask, manage competing demands, think creatively, proactively, strategically and problem-solve with flexibility in a fast-paced operational environment.