Customer Service Fundamentals Career Training Opportunity

【岗位职责】 参与密集的课堂技能开发，为面向客户的角色做准备；接受沟通、问题解决和客户关系管理的实践培训；学习处理咨询、解决问题并在多种渠道提供卓越服务；通过实习和就业支持将技能应用于真实场景；在个性化指导和辅导下发展团队合作、适应性和时间管理等专业能力；掌握客户服务相关技术技能，包括使用CRM软件和数据录入；完成培训后具备在客户服务岗位成功的实践经验和信心。 【任职要求】 无特定任职要求，但需参与该职业培训机会；培训期间将获得教育津贴。

Applicants must be young adults seeking to enter the workforce. No prior customer service experience is required, but a willingness to learn and commit to a one-year or less intensive training program is essential. Participants should have strong communication skills, a positive attitude, and the ability to work in a team environment. Basic computer literacy is preferred. All candidates must be eligible to work in the United States and meet any additional criteria set by the program.

Year Up United 提供免费职业培训项目，帮助年轻人通过技能培训、实习和就业支持，与领先企业连接，获得高薪职业。核心优势包括学费全免、实践经验和个性化辅导。