Business Administration Apprentice

As a Business Administration Apprentice (Level 3) at Baxi Heating, you will gain hands-on experience in a dynamic office environment while supporting the company's operations. Your responsibilities include: Administrative Support: Assist with day-to-day administrative tasks such as managing correspondence, scheduling meetings, and maintaining filing systems. Handle incoming and outgoing communications, ensuring timely and accurate responses. Data Management: Input, update, and maintain data in company databases and spreadsheets. Generate reports and track key performance indicators to support decision-making. Customer Service: Respond to customer inquiries via phone, email, or in person, providing professional and helpful assistance. Resolve issues and escalate complex matters as needed. Project Coordination: Support team members in planning and executing projects. Organize resources, track progress, and prepare documentation for project meetings. Financial Administration: Assist with basic financial tasks such as processing invoices, expense reports, and purchase orders. Use accounting software and ensure accuracy in financial records. Team Collaboration: Work closely with various departments, including sales, marketing, and engineering, to facilitate cross-functional communication. Participate in team meetings and contribute to continuous improvement initiatives. Learning and Development: Complete the Level 3 Business Administrator apprenticeship program, which includes on-the-job training and formal study. Develop skills in time management, problem-solving, and professional communication. Compliance and Quality: Ensure all administrative activities comply with company policies and industry regulations. Help maintain quality standards in documentation and processes.

No specific qualifications or requirements are listed in the original description. However, typical requirements for a Level 3 Business Administration Apprentice include: GCSEs at grades 4-9 (or equivalent) in English and Mathematics; strong communication and organizational skills; ability to work in a team and independently; proficiency in basic IT tools (e.g., Microsoft Office); and a willingness to learn and develop through the apprenticeship program.

A heating equipment manufacturer with over 150 years of history, focusing on residential heating solutions and innovation towards zero carbon goals.